Article 1 - Definitions

The following definitions apply in these terms and conditions:

Cooling-off period: the period during which the consumer can exercise their right of withdrawal;

Consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;

Day: calendar day;

Continuing performance contract: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over a period of time;

Durable medium: any means that enables the consumer or trader to store information addressed personally to him in a way that allows future consultation and unaltered reproduction of the stored information.

Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;

Trader: the natural or legal person who offers goods and/or services to consumers at a distance;

Distance contract: an agreement whereby, in the context of a system organized by the trader for the distance sale of goods and/or services, exclusive use is made of one or more means of distance communication until the agreement is concluded;

Means of distance communication: means that can be used to conclude a contract without the consumer and trader being physically present in the same space.

General Terms and Conditions: these general terms and conditions of the entrepreneur.

Article 2 - Identity of the entrepreneur

Company Name: DTWM LIMITED
Registration: 77694420
Address: RM 509, 5/F THE CLOUD 111
TUNG CHAU ST TAI KOK TSUI
HONG KONG

Customer service email: info@portersbay.com

Article 3 - Applicability

These general terms and conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer and to every order.

Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed at the entrepreneur's place of business and they will be sent to the consumer free of charge as soon as possible upon request.

If, contrary to the previous paragraph, the distance contract is concluded electronically, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be viewed electronically and that they will be sent electronically or otherwise free of charge at the consumer's request.

In the event that specific product or service conditions apply in addition to these general terms and conditions, paragraphs 2 and 3 shall apply mutatis mutandis, and in the event of conflicting general terms and conditions, the consumer may always invoke the applicable provision that is most favorable to him.

If one or more provisions of these general terms and conditions are at any time wholly or partially invalid or void, the contract and these terms and conditions shall remain in force for the rest, and the provision in question shall be replaced immediately by mutual agreement with a provision that comes as close as possible to the meaning and purpose of the original provision.

Situations not provided for in these General Terms and Conditions shall be assessed “in the spirit” of these General Terms and Conditions.

Any ambiguities regarding the interpretation or content of one or more provisions of our General Terms and Conditions shall be interpreted “within the meaning” of these General Terms and Conditions.

Article 4 - The offer

If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.

The offer is without obligation. The entrepreneur is entitled to change and adapt the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious errors or mistakes in the offer are not binding on the entrepreneur.

All images, specifications, and data in the offer are indicative and cannot be a reason for compensation or termination of the agreement.

The images of the products are a true representation of the products offered. The entrepreneur cannot guarantee that the colors shown correspond exactly to the actual colors of the products.

Each offer contains such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular:

the price, excluding customs clearance costs and import sales tax. These additional costs are at the expense and risk of the customer. The postal and/or courier service will apply the special rules for postal and courier services with regard to importation. These rules apply when the goods are imported into the country of destination, which is the case here. The postal and/or courier service will collect the VAT (together with any customs clearance fees) from the recipient of the goods;

any shipping fees;

the manner in which the contract is concluded and the actions required to do so;

whether or not the right of withdrawal applies;

the manner of payment, delivery, and performance of the contract;

the deadline for accepting the offer or the period within which the trader guarantees the price;

the amount of the remote communication tariff if the costs of using the remote communication technology are calculated on a basis other than the regular basic tariff for the means of communication used;

whether the agreement will be archived after its conclusion and, if so, how it can be accessed by the consumer;

the manner in which the consumer can check and, if desired, correct the information provided by him under the contract before the contract is concluded;

all languages other than Dutch in which the contract can be concluded;

the codes of conduct to which the trader is subject and the manner in which the consumer can consult these codes of conduct electronically; and

the minimum duration of the distance contract in the case of a continuing performance contract.

Optional: available sizes, colors, type of materials.

Article 5 - The agreement

Subject to the provisions of paragraph 4, the contract is concluded at the moment the consumer accepts the offer and meets the conditions set out therein.

If the consumer has accepted the offer electronically, the trader shall immediately confirm receipt of the acceptance of the offer electronically. As long as the trader has not confirmed receipt of this acceptance, the consumer may terminate the contract.

If the contract is concluded electronically, the trader shall take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the trader shall take appropriate security measures.

The trader may, within the legal framework, obtain information about whether the consumer can meet their payment obligations, as well as about all facts and factors that are important for the responsible conclusion of the distance contract.